First confirm that the service says Running and try the panel's Join button. A public server-browser listing can take longer than a direct connection.
If direct connect also fails, work through these checks:
- Copy the address from Connection Info; the query and RCON ports are different.
- Run Steam Update with the server stopped, then update your local game through Steam.
- Open
logs/output_log.txtand confirm it reaches the world-loaded and lobby-visible messages. - Check
PantropySaveFiles/LatestSave.txtif the log says the selected world is missing. - Undo the most recent file or world change and start the service again.
If the log repeatedly crashes before the world becomes visible, include the first error and the game version from the same startup when you submit a support ticket.
