At LogicServers, we prioritize maintaining a safe and secure online environment for all our users. If you encounter any form of abuse, such as spam, phishing, or malware, within a service hosted by us, we encourage you to report it promptly. We have established straightforward methods to ensure that your concerns are addressed swiftly and effectively.
Reporting Methods:
- Email Our Abuse Team: The fastest way to report abuse is by directly emailing our dedicated abuse team. You can send your detailed report to abuse@logicservers.com. Please include as much information as possible about the incident, such as the nature of the abuse, time and date of occurrence, and any relevant usernames or identifiers. This will help us in conducting a thorough investigation.
- Submit a Ticket: Alternatively, you can report abuse by submitting a ticket. This can be done through our user-friendly ticket system, which is designed to streamline the reporting process. To submit a ticket, please use this form. When filling out the form, be as detailed and specific as possible to assist us in understanding and addressing the issue effectively.
Timely Investigation: All reports of abuse are taken seriously. We ensure that every report is investigated within 24 hours of submission. Our team conducts a comprehensive review of each case to determine the appropriate course of action.
Action on Valid Reports: If a report is found to be valid, we take immediate action in accordance with our policies and the nature of the abuse. This can range from issuing warnings to the offending parties to more severe measures like suspension or termination of services, depending on the severity of the abuse.
Your safety and security are of utmost importance to us at LogicServers. By promptly reporting any instances of abuse you encounter on our hosted services, you help us maintain a secure and positive online community. Rest assured that our team is committed to investigating and addressing each report with the seriousness it deserves. For any additional assistance or inquiries, please feel free to contact our support team.
