General
Articles
Changing what game you're running on Ptero
You can change the game or egg assigned to a Ptero server from the Settings page. This is...
Creating a backup using the Ptero panel
You can create a backup from the Ptero panel before making changes to your server files,...
Creating a custom subdomain on the Ptero panel
You can create a panel subdomain so players have an easier address to use when connecting to your...
Feedback and Complaints Submission
We strive to provide the best service possible, we can only improve on our services with valid...
How cron schedule syntax works
Cron syntax is used to describe when a scheduled task should run. You may see cron fields in...
How to Increase how many players can join your Minecraft Server or Game Server
Expanding server slots is a key step in enhancing your game server's capacity, allowing more...
How to Report Abuse on Services Hosted by LogicServers
At LogicServers, we prioritize maintaining a safe and secure online environment for all our...
How to access SFTP on our Ptero control panel
Open your server in the control panel, then go to Settings. Under SFTP Details, the panel will...
How to access phpMyAdmin for your Ptero database
phpMyAdmin lets you view and manage a Ptero MySQL database from your browser. Use it carefully,...
How to add sub-users in TCAdmin
Sub-users let you give another person limited access to a TCAdmin service without sharing your...
How to check ping/latency to your server
In this guide, we will teach you how to check your ping to your server.
Step 1
Open the command...
How to connect to FTP
Finding the FTP connection details for your service.
The username and password you will need to...
How to connect to SFTP using FileZilla
We recommend using FileZilla for SFTP, which can be downloaded here:...
How to create a database on the Ptero panel
Some servers, plugins, and mods need a MySQL database to store data. You can create one from the...
How to get an additional port allocation on Ptero
Extra port allocations are used when a server needs another connection port. This is commonly...
How to set up scheduled tasks on our Ptero control panel
Schedules let you run panel actions automatically, such as restarting the server, sending a...
Reinstalling your server on the Ptero panel
Reinstalling runs the server install process again. This can be useful if the server files are...
Restoring a backup on our Ptero panel
Restoring a backup lets you roll the server files back to an earlier backup created from the...
Setting up Scheduled Tasks in TCAdmin
Scheduled tasks let TCAdmin run server actions automatically, such as regular restarts. Use them...
Accessing the control panel of your game server
Your control panel login details are emailed after your service is provisioned. The email...
